Privacy Policy

We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect the information you provide when using our website. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Policy.

1. Information We Collect

We may collect the following types of information when you use our website, place an order, or contact us:
  • Personal Identification Information: Such as your name, email address, phone number, and shipping/billing address, which are necessary for processing your orders and communicating with you.
  • Order and Payment Information: Such as your order number, product details, payment method, and transaction records. All payment-related information is processed through secure third-party payment processors, and we do not store your full payment card details.
  • Website Usage Information: Such as your browsing history, pages visited, and interaction data on our website. This information is collected anonymously and used to improve our website performance and user experience.
  • Communication Information: Such as the content of your inquiries, feedback, and other communications sent to us through the contact form on the "Contact Us" page.

2. How We Use Your Information

We use the collected information for the following legitimate purposes, and we will not use your information for any unstated purposes without your prior consent:
  • Process and fulfill your orders, including order confirmation, shipping arrangement, and after-sales service.
  • Communicate with you effectively, such as responding to your inquiries, providing order updates, and sending important notifications related to your transactions.
  • Improve our website, products, and services, based on website usage data and user feedback.
  • Ensure the security of our website and prevent fraudulent activities, unauthorized access, and other potential risks.
  • Comply with applicable laws, regulations, and legal obligations.

3. Disclosure of Your Information

We will not sell, rent, or disclose your personal information to third parties for commercial purposes without your explicit consent, except in the following circumstances:
  • To third-party service providers who assist us in operating our website, processing orders, delivering products, or providing customer service (these providers are required to protect your information and only use it for the purposes we authorize).
  • In response to legal requirements, such as complying with a court order, subpoena, or other legal obligations.
  • To protect the rights, property, or safety of our website, users, or the public, such as preventing fraud or addressing security issues.

4. Protection of Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure data storage, encryption technology for sensitive information, access control to information systems, and regular security reviews. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.

5. Your Rights Regarding Personal Information

You have the right to access, correct, update, or delete your personal information stored by us, subject to applicable laws and regulations. If you wish to exercise these rights, please submit your request through the official form on the "Contact Us" page of the website. We will review your request and respond within a reasonable time.

6. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website usage. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some features of the website may not function properly if cookies are disabled.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices or applicable laws. When we make material changes to the Policy, we will post the updated version on this page. Your continued use of the website after the updated Policy is posted constitutes your acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the official form on the "Contact Us" page of the website. Our team will respond to your inquiry and provide necessary support as promptly as possible.